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Terms of Website Use

Last updated: March 2026

By accessing or using this website, you confirm that you are over the age of 18 and agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website or our services.

1. ABOUT US

This website is operated by Hummingbird Mentoring Ltd.

Company Number: 696410
Registered Office: Ballycuggaran, Killaloe, Co. Clare
Email: support@hummingbirdmentoring.com
VAT Number: 3768533CH

2. USE OF THIS WEBSITE

We provide access to this website on an “as available” basis. We reserve the right to update, modify, suspend, or withdraw content at any time.

You agree:

  • Not to misuse the website

  • Not to introduce malicious code

  • Not to attempt unauthorised access

  • Not to use the website for unlawful purposes

3. WORKING HOURS & COMMUNICATION

Our standard business hours are Monday to Friday (excluding public holidays).

Response times may vary depending on workload and client agreements. We aim to respond within a reasonable timeframe during business hours.

Where services include scheduled sessions:

  • If you are more than 15 minutes late, we reserve the right to end the session.

  • Missed sessions may be counted as used unless otherwise agreed.

  • Travel time for in-person services may be charged or deducted from agreed hours, where applicable.

4. INTELLECTUAL PROPERTY

All content on this website, including text, images, meditations, designs, resources, downloads, and programme materials, is owned by or licensed to Hummingbird Mentoring Ltd.

You may not:

  • Copy, reproduce, distribute, republish, or exploit materials

  • Share paid content outside your personal use

  • Screenshot, record, or redistribute private membership content

For website and design clients:

  • All materials remain our intellectual property until full payment is received.

  • Upon completion and payment, agreed deliverables become the client’s property.

  • We reserve the right to use completed projects for portfolio and promotional purposes unless otherwise agreed.

5. USE OF DIGITAL & AI-ASSISTED TOOLS

We may use digital and AI-assisted tools to support administration, continuity, and service delivery.

Where recordings or transcripts are created, this is done only with explicit consent.

These tools:

  • Support organisation and clarity

  • Do not replace professional judgement

  • Do not make automated decisions

Full details are available in our Privacy Policy.

6. MEMBERSHIPS & SUBSCRIPTIONS (INCLUDING THE NEST)
Subscription Options

We offer both monthly and annual subscriptions.

  • Monthly subscriptions renew automatically and may be cancelled at any time.

  • Annual subscriptions are paid in advance and are non-refundable.

Cancellation

Upon cancellation:

  • Access to the membership platform is removed at the end of the billing cycle.

  • Accounts are archived.

  • Financial records are retained in accordance with legal obligations.

If you believe you have subscribed in error, please contact support@hummingbirdmentoring.com as soon as possible.

7. PRIVATE COMMUNITY RULES

Where access to a private online community is included:

  • The community is a private space.

  • Members must respect confidentiality.

  • Content may not be copied, screenshot, or shared externally.

  • We reserve the right to remove members who breach community guidelines.

  • Any connections made between members outside the platform are their own responsibility.

8. PAYMENT TERMS

Payment terms are presented at checkout or within individual client agreements.

We reserve the right to:

  • Suspend services for non-payment

  • Charge statutory late payment interest where applicable under Irish law

9. SHOP & PHYSICAL PRODUCTS

Where physical products (e.g., books, journals) are sold:

  • Orders may be cancelled prior to dispatch.

  • Once dispatched, returns must be made in unused, saleable condition.

  • Return postage is the responsibility of the purchaser.

  • Faulty goods must be reported promptly.

Shipping costs are included where stated, but we reserve the right to adjust for international orders if required.

10. AFFILIATE DISCLOSURE

We may act as an affiliate for certain third-party platforms, including Kajabi. This means we may receive commission if you purchase via our referral link.

We only recommend services we believe align with our work.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we exclude liability for:

  • Indirect or consequential loss

  • Loss of profits or business

  • Loss of data

Nothing in these Terms excludes liability that cannot be legally excluded.

12. GOVERNING LAW

These Terms are governed by the laws of the Republic of Ireland.

The Irish courts shall have exclusive jurisdiction in any dispute arising from these Terms.

13. NATURE OF SERVICES

Our services, including mentoring, coaching, facilitation, digital strategy, online programmes and memberships, are provided for educational, reflective and developmental purposes.

They are not a substitute for legal, financial, medical, therapeutic or other regulated professional advice. Where such advice is required, you should seek support from an appropriately qualified professional.

While we are committed to delivering high-quality and thoughtful services, we do not guarantee specific outcomes or results. Any decisions made or actions taken as a result of engaging with our services remain your responsibility.